Making progress amid the storm
Jul 22, 2010
Sound management and leadership systems are helping Ochsner Health System prosper in post-Hurricane Katrina New Orleans. No matter what obstacles a healthcare organization faces - from natural disasters to competitive and economic pressures - having rigorous operational processes in place can help leaders maintain stability, improve performance, and achieve strategic objectives. This case study details the step-by-step process that Ochsner followed to create a new roadmap for growth in post-Katrina New Orleans and develop detailed action plans that enabled their operating entities to deliver on those priorities.