Case Study

Easing capacity strain at Advocate Lutheran General Hospital

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Only a small increase in pre-noon discharges on inpatient units led to a significant reduction in ED ALOS at Advocate Lutheran General Hospital in Park Ridge, IL - and trickle-down improvements to patient flow in other areas as well.

Overcrowding in the ED is usually symptomatic of systemic patient flow problems throughout a facility. By setting a simple goal for each inpatient unit - identify two patients a day for early discharge - and implementing a new discharge process that clarified responsibilities and synchronized the flow of events, Advocate Lutheran General Hospital in Illinois met their goals for reducing ED ALOS and discovered unexpected benefits in other areas, such elimination of PACU holds.

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