Case Study

Success makes process improvements contagious in healthcare system radiology departments.

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Discover how Aurora Health Care in Milwaukee, WI transformed their radiology services and made improvements worth $1.4 million. Using Lean methods, this major health system in the Milwaukee, WI area implemented radiology process improvements, while also improving staff satisfaction and patient loyalty. Among the projects was a redesign of CT workflow, which eliminated bottlenecks that caused long patient wait times and underutilization of scanners. The new staff and patient flow patterns increased room utilization by 36% and created capacity for five more patients a day on the hospital's 64-slice CT scanner.
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