White Paper

Is your healthcare system among the "Haves" or the "Have-Nots"?

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The economic and regulatory forces converging in healthcare make it imperative for hospitals and health systems to sustain a high level of performance across all areas of operation - or be at a considerable disadvantage. Whether reacting to acquisition and integration, alignment, customer satisfaction, or quality, these fundamental business challenges are a prelude to a healthcare industry that is rapidly becoming bimodal. The "haves" - those providers who have realigned their cost structures while simultaneously achieving high marks for quality, safety, and patient and employee satisfaction - will be the market leaders who occupy the top half of the performance curve. The "have-nots" - providers who fail to make the grade on key clinical and financial benchmarks-will fall further and further behind, risking extinction as the market continues to contract.


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